How do I withdraw funds from my trading account?

This article explains how to withdraw funds from your trading account on our client portal.

Steps:

1. Log in to the client portal and navigate to Transact > Request Withdrawal.
2. Enter the amount you want to withdraw.
3. Select the bank account you want to receive the funds in. (If you haven’t added a bank account yet, see instructions below)
4. Review the details and confirm your withdrawal request.

Adding a Bank Account:

• Contact our support team and provide your bank details or account confirmation letter.
• We can only add bank accounts registered in your name.

Withdrawal Limits:

• Standard service: You can withdraw any amount.
• Premium service: You can only withdraw profits until your trading is complete. After that, you can withdraw your capital.

Processing Times:

• Withdrawal requests received before 13:00 will be processed the same day and should reflect in your account by midnight.
• Requests received after 13:00 will be processed the next business day.

Important Notes:

• The bank charges R65 to withdraw funds from your account.
• A withdrawal request can only be made once every 24 hours.