At Shiftly, we believe in transparent and competitive fees. That’s why we only charge 0.20% for converting your Rands to foreign exchange – the lowest in the industry! Plus, you can reduce this fee all the way to 0% through our referral program. See the example trading statement below for a clear breakdown of all […]
What are the trading fees? Read More »
This article explains how to withdraw funds from your trading account via the client portal. Steps to Withdraw Funds: Log in to the client portal. Click “Withdraw” in the left-hand menu. Click “Withdraw” next to the bank account you’d like to withdraw to.span> Enter the amount, accept the disclosure, and click “Submit.” Adding a Bank
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Trades will generally be paid out on the following business day after they are booked. We do not process payments on weekends or South African public holidays. Please see below for a breakdown of the trade process: When a trade is booked you’ll receive a confirmation email from us with the subject “Trade request received”
How long does a trade take? Read More »
This article applies to clients using the Standard service only. If you are making use of the Premium service you will not be able to access the trade functionality as we book your trades for you. Please follow the steps below to book a trade: Ensure your account is funded by creating a Deposit In
How do I book a trade? Read More »
The account opening process takes a few days, please see the breakdown below: Our team will receive your application only once you’ve completed all the sections on the client portal. We’ll then review your information and documents and reach out to you if we require any additional information. This can take 1-3 business days depending
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On our home page, click ‘Get Started’ and confirm each of the declarations. Proceed to enter your information, including the Referral ID of the person who referred you (if applicable), click ‘Sign Up’. Open your email and look for our email titled “Confirm your email address”. Proceed to click the link in the email to
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If any of your information has changed, please contact our support team and inform them of the change. Updating certain information like your surname or address affects your trading and may take a couple of days to complete.
How do I update my information? Read More »
As a registered Accountable Institution with the FIC (ID 55458), we are required to adhere to the Financial Intelligence Centre Act 38 of 2001, as amended. This means that we have to conduct Know Your Client (KYC) and Anti-Money Laundering (AML) procedures on all our clients in accordance with our Risk Management and Compliance Programme
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During the account opening process, you’ll be required to provide the following information: Personal Information Contact Details Employment Information Bank Details SDA/FIA Allowance Information eFiling Information (only applicable to Premium service) Assets & Liabilities (only applicable to Premium service) You’ll also be required to provide the following documents: ID Book/Card Selfie with ID Proof of
What information will I have to provide? Read More »
✅ You must be a South African citizen with a South African ID and Proof of Address ✅ You must have at least R200,000 of your own funds ✅ You must be a registered taxpayer that’s tax compliant ✅ You must have access to your SARS eFiling profile ❌ You can’t be a US Citizen
What are the requirements to open an account? Read More »
Shiftly FX (Pty) Ltd, trading as "Shiftly", is an authorised Financial Services Provider (FSP 51806) and registered Accountable Institution with the Financial Intelligence Centre (FIC ID 55458).
